Flèche rougeFrom compliance to culture, this interactive training workshop covers some of the most tricky aspect of risk management: how to get buy-in from the businees, how to communicate to the Board and to the regulator, how to turn risk management into a competitive advantage rather than a necessary burden.

Taught by a leading expert in the field, experienced risk manager and international speaker, this exclusive seminar will give participants new insights into their risk management practice as well as a platform of exchange of best practices.


Flèche rougeHeads of Operational Risk
Flèche rougeEntreprise Risk Managers
Flèche rougeOperational Risk Managers
Flèche rougeOperations Managers
Flèche rougeInternal Auditors
Flèche rougeHR officers
Flèche rougeCompliance officers
Flèche rougeConsultants
Flèche rougeRegulators


Flèche rougeDr. Ariane Chapelle is active in operational risk since 2000, with business experience acquired in managerial functions in Internal Audit and Risk Management in ING Group and Lloyds Banking Group. She is a also professional trainer with over 20 years experience in teaching academic and executive audiences. She has designed, managed and run operational risk training programmes for international banks and insurance companies and facilitated hundreds of training sessions on operational risk on every continent.

Dr. Chapelle is Honorary Reader at University College London, teaching the course: “Operational Risk Measurement in Financial Services”. She is a Fellow of the Institute of Operational Risk of which she chairs the Sound Practive Guidance Committee.

FORMATION - Programme

Day 1: Embedding positive risk management

Session 1: What is positive risk management?

Risk management is as much about avoiding danger than achieving objectives
Risk management as a competitive advantage
Get buy-in with positive language

Case studies

Session 2: Embedding good risk practice – Top Tips

Use test of risk management
Key behaviours to influence
The power of effective reporting
Top tips in risk management

Sharing of experience

Session 3: Compliance and regulatory expectations

What do regulators expects?
Framerwork consistency and effectiveness
Relevant reporting
Handling regulatory interactions
Upcoming reforms

Session 4: Culture and Conduct: a method

Defining Risk Culture
Acting on behaviours: the Influencer
Necessary conditions: willingness and ability
Risk Culture: DESIRE steps: Define – Inspire – Support – Enable – Reinforce - Evaluate
Assessing the risk culture

Group work: Plan your own culture change

Day 2: Key Risks Indicators & Scenario Analysis

Session 1: Identifying and reporting leading KRIs

Features of leading KRIs
KRI, KPI, KCI: definitions and uses.
A typology of Key Risks indicators
KRIs: metrics of risks drivers
Designing and reporting on KRIs

Session 2: Root causes analysis and lessons learnt for KRIs and controls

Slips and mistakes: Typology and causes of human errors
Effective vs. Illusory controls
Root cause analysis: method and benefits
Tracking the common failures and systematic patterns
Prevention by Design

Class workshop: identify and design your own KRIs

Session 3: Scenario Analysis and Planning

Steps and governance of scenario analysis
Tackling behavioral biases in scenario assessment
Industry practices and lists of scenarios
Assessing probabilities of rare events
Acting on Scenario Analysis

Industry examples and sharing of experience

Session 4: Emerging Risks

Emerging Risks
that we all know
that we don’t know
that we should know

Conclusion & Wrap-up

What have you learnt?
What will you remember?
What will you apply?


Flèche rouge2490 euros HT

(prix indicatif variant selon la mise en oeuvre de la formation)


Flèche rouge2 jours


Flèche rougeAucun


Flèche rougeIl n'y a pas encore de taux de satisfaction sur cette formation

prochaines dates

Pour connaitre les prochaines dates, nous contacter : contact@eri-institute.eu